Value realisation office
Closing the loop in value management
"Our value realisation office specialise in assisting vendors and system integrators to achieve post-sales customer success, while aiding buyers in securing their return on investment (ROI)."
How do you determine if a software solution will deliver tangible business value?
We offer a holistic approach to assessing, tracking, and effectively communicating the value realised by IT investments.
Our methodology addresses economic, operational, and human aspects, ensuring organisations fully benefit from adopting new IT solutions.
Value realisation doesn’t end with the sale; in fact, it’s just the beginning of a journey towards ensuring that both software sellers and buyers derive the tangible benefits from their investments.
For software vendors, buyers, and system integrators, the challenge often lies in the lack of solution benefit tracking, resulting in an unknown and unmanageable business impact. Conquering the complex challenges that surround value realisation has become a strategic necessity.
Post-sales, we help all parties understand their progress in achieving the business case objectives that originally influenced the purchase decision. In cases where course correction is needed, our service empowers stakeholders to take informed corrective measures.
VALUE REALISATION OFFICE
How can we help you to measure success?
Assessing ROI
Quantify both quantitative and qualitative benefits, enabling you to tangibly track and maximise the value of your software purchases.
Tracking KPIs
Equip sellers with tailored metrics and KPIs to quantify the value delivered by your software in customer environments.
Change management
Empower seamless transitions, mitigate resistance, and ensure successful software adoption amidst habitual industry challenges.
Customer adoption
Overcome hurdles by providing comprehensive training and support, ensuring customers obtain the full potential of their investment.
Companies specialising in
post-sales customer success see …
%
higher customer retention rate
%
rise in upsell and cross-sell growth
%
improvement in referral rates
%
reduction in time-to-value
Sources: McKinsey & Company, Forrester
Book a call with us
José Catalá
CEO/Founder
Marco Alves
Director, EMEA
João Pedreira
Director, US
Alex Font
Director, APAC
José Catalá
CEO/Founder
Marco Alves
Director, EMEA
João Pedreira
Director, US
Alex Font
Director, APAC
Ready to reveal the hidden gems of value in your tech?
Get in touch with us to discover how our pioneering value realisation services can redefine success for your business.
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